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Privacy Policy

Effective date: September 30, 2026

Yacht Charter Agents LLC (“Yacht Charter Agents,” “YCA,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains what information we may collect when you visit yachtcharteragents.com, submit an enquiry, communicate with us, or use our yacht-charter planning services. It also explains how we use, disclose, retain, and protect that information.

By using this website or providing information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

The information we collect depends on how you interact with Yacht Charter Agents.

Information You Provide

You may provide personal information when you:

  • Submit a yacht-charter enquiry.
  • Request information about a destination, yacht, experience, or service.
  • Contact us by email, telephone, text message, or another communication method.
  • Arrange a planning call.
  • Ask us to prepare yacht recommendations or a charter proposal.
  • Begin or complete a charter-booking process.
  • Subscribe to future communications, where offered.
  • Provide feedback, reviews, preferences, or other information.

This information may include:

  • Your name.
  • Email address.
  • Telephone number.
  • Country or general location.
  • Preferred destination.
  • Proposed travel dates.
  • Group size and guest composition.
  • Budget range.
  • Yacht and cabin preferences.
  • Activities and special interests.
  • Your charter or sailing experience.
  • Your preferred contact method.
  • The best time to reach you.
  • Dietary requirements, allergies, accessibility needs, or other guest preferences you voluntarily provide.
  • Information about celebrations, special occasions, or travel arrangements.
  • Communications and correspondence with us.
  • Any other information you choose to provide.

If you make a corporate or group enquiry, we may also collect:

  • Your company or agency name and your job title.
  • Whether you are enquiring directly or on behalf of a client.
  • The type of program you are planning and its business objective.
  • Estimated guest numbers, whether partners or spouses will attend, and the number of yachts and cabins required.
  • An approximate investment range, departure markets, meeting or branding requirements, and any proposal deadline.
  • Dietary requirements and accessibility requirements for your group.

Please avoid submitting sensitive personal information unless it is reasonably necessary for us to assist with your charter.

Information Collected Automatically

Some technical information is processed automatically when you use the website, whether or not analytics are enabled:

  • Hosting and security. Our website hosting provider processes technical request information as part of operating, securing and maintaining the website.
  • Spam and abuse protection. When you submit an enquiry, your IP address is converted into a temporary hashed key used only to limit repeated submissions over a short period (approximately 15 minutes). It is not saved with your enquiry and is not used for any other purpose. The forms also include a hidden field used to detect automated submissions.

When analytics or similar technologies are enabled, we or our service providers may automatically collect technical information such as:

  • Internet Protocol address.
  • Browser and device type.
  • Operating system.
  • Referring website.
  • Pages viewed.
  • Time spent on the website.
  • Links and buttons selected.
  • Approximate geographic location.
  • Date and time of access.
  • Enquiry-form completion or other website events.

This information helps us understand how visitors use the website, identify technical problems, improve content, and evaluate whether the website generates charter enquiries.

2. How We Use Information

We may use personal information to:

  • Respond to questions and enquiries.
  • Understand the type of charter you are considering.
  • Recommend suitable yachts, destinations, crews, itineraries, or experiences.
  • Prepare proposals, comparisons, or charter-planning information.
  • Communicate with yacht owners, central agents, yacht managers, operators, captains, crew, and other relevant industry professionals when necessary to investigate availability or plan a charter.
  • Coordinate charter agreements, preference information, travel logistics, provisioning, activities, and related arrangements.
  • Provide customer service before, during, and after a charter.
  • Maintain records of enquiries and client relationships.
  • Operate, secure, troubleshoot, and improve the website.
  • Measure website performance and enquiry conversions.
  • Prevent spam, misuse, fraud, or unlawful activity.
  • Comply with legal, regulatory, contractual, insurance, accounting, and recordkeeping obligations.
  • Protect the rights, safety, property, and legitimate interests of Yacht Charter Agents, our clients, yacht operators, and others.
  • Send marketing communications where you have requested or consented to them, or where otherwise permitted by law.

We do not intend to use personal information for purposes materially different from those described here without providing appropriate notice.

3. How We Share Information

Yacht Charter Agents does not sell personal information for money.

We may share relevant information when reasonably necessary to provide requested services or operate the business.

Yacht-Charter Industry Participants

To investigate availability, prepare recommendations, or arrange a charter, we may share relevant information with:

  • Central agents.
  • Yacht owners or their representatives.
  • Yacht managers.
  • Charter operators.
  • Captains and crew.
  • Fleet managers.
  • Destination specialists.
  • Marinas, transfer providers, hotels, guides, activity providers, and other travel-service providers.

We share only the information reasonably needed for the relevant enquiry, proposal, booking, or service.

Technology and Business-Service Providers

We use service providers in the following areas, and they may process information on our behalf only for the services they provide to us:

  • Website hosting, performance and security.
  • Email delivery.
  • Yacht data and media hosting — yacht photographs and listing information are supplied and hosted by our industry data provider.
  • Embedded video.

Where genuinely necessary to operate the business, we may also use providers for data storage and backups, customer communications, and accounting, legal, insurance or other professional services.

These providers may process information on our behalf and are expected to use it only for the services they provide to us, subject to their own legal and contractual obligations.

Legal and Protective Disclosures

We may disclose information when reasonably necessary to:

  • Comply with law, legal process, court orders, or regulatory requirements.
  • Respond to lawful requests from public authorities.
  • Investigate fraud, misuse, security incidents, or unlawful activity.
  • Enforce agreements or protect legal rights.
  • Protect the safety or property of YCA, our clients, yacht operators, or others.
  • Complete a merger, sale, restructuring, financing, or transfer of all or part of the business, subject to appropriate confidentiality and legal safeguards.

4. Yacht-Charter Enquiries and Guest Information

A yacht charter is highly personalized. To recommend an appropriate yacht and crew, we may need information about the guests, itinerary, activities, dietary preferences, accessibility requirements, or other practical considerations.

Information supplied during an initial enquiry is used to understand your request and prepare suitable recommendations.

If you proceed toward a booking, additional information may be required by a yacht owner, central agent, yacht manager, captain, crew, insurer, payment provider, government authority, or other participant involved in arranging or performing the charter.

The applicable charter agreement, preference forms, insurance documents, payment instructions, or third-party privacy terms may govern certain information collected later in the booking process.

When you submit an enquiry it is saved as a private record in our website system and is also sent to us by email, with an automatic acknowledgement sent to you. The record is saved first, so your enquiry remains stored in our website system even if an email notification fails to deliver.

5. Cookies and Analytics

At launch, this website does not use Google Analytics or other analytics, advertising or behavioural-tracking technologies.

We do not intentionally use cookies or similar technologies for analytics, advertising or behavioural tracking at launch. Cookies or similar technologies may be used for website operation, security, form processing, or by embedded third-party content.

If analytics or advertising technologies are introduced in future, we will update this Policy and, where required, ask for consent before non-essential technologies are used.

You can manage cookies through your browser settings. Blocking certain technologies may affect website functionality.

6. Marketing Communications

We will not add you to a general marketing list merely because you submitted a charter enquiry unless permitted by law and appropriately disclosed.

Where newsletter or marketing subscriptions are offered, you may unsubscribe at any time by:

Transactional, booking-related, safety, legal, or service communications may still be sent where necessary.

7. International Transfers

Yacht chartering is an international business.

Yachts, owners, operators, central agents, managers, crews, destinations, technology providers, and service providers may be located in countries different from your own.

As a result, personal information may be transferred to, stored in, or processed in the United States or other countries whose data-protection laws may differ from those in your jurisdiction.

Where legally required, we will take reasonable measures intended to provide appropriate protection for international transfers.

8. Data Retention

We retain personal information only for as long as reasonably necessary for purposes such as:

  • Responding to enquiries.
  • Maintaining client and business records.
  • Planning or administering charters.
  • Supporting repeat-client relationships.
  • Meeting contractual, legal, tax, accounting, insurance, or dispute-resolution requirements.
  • Protecting against fraud, misuse, or legal claims.

Retention periods may vary depending on the type of information and the nature of the relationship.

Information that is no longer reasonably required may be deleted, anonymized, or securely archived, subject to legal and operational requirements.

9. Data Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, alteration, disclosure, loss, or misuse.

These measures may include controlled account access, authenticated email systems, managed website hosting, backups, spam protection, monitoring, and security controls provided by our hosting and technology partners.

No website, email system, transmission method, or storage system can be guaranteed completely secure. You provide information electronically at your own risk.

10. Your Privacy Choices and Rights

Depending on where you live and which laws apply, you may have rights concerning your personal information, including the right to:

  • Ask what personal information we hold about you.
  • Request access to that information.
  • Ask us to correct inaccurate information.
  • Request deletion, subject to legal and legitimate-business exceptions.
  • Object to or restrict certain processing.
  • Withdraw consent where processing depends on consent.
  • Opt out of marketing communications.
  • Request a portable copy of certain information.
  • Lodge a complaint with an applicable privacy regulator.

To make a privacy request, contact:
info@yachtcharteragents.com

We may need to verify your identity before fulfilling a request. We will not discriminate against you for exercising a legally protected privacy right.

Yacht Charter Agents does not currently intend to sell personal information or use it for cross-context behavioral advertising. If our practices materially change, this Policy and any legally required choices will be updated.

11. Children’s Privacy

This website and YCA’s brokerage services are intended for adults planning travel.

We do not knowingly solicit personal information directly from children under 13.

Parents or guardians may provide information reasonably necessary to plan a family charter, including guest ages, dietary requirements, accessibility needs, or activity preferences. The adult supplying that information is responsible for having appropriate authority to do so.

If you believe a child has submitted personal information directly to us without appropriate authorization, contact us so we can review and, where appropriate, delete it.

12. Third-Party Websites and Services

Embedded content. Some pages include content hosted by third parties.

Yacht photographs and listing media are delivered from our industry data provider’s content network and load automatically when you view a yacht page.

Some pages include video content from YouTube. A preview image may be loaded from YouTube’s media infrastructure when the page is viewed. The interactive YouTube player is not loaded until you choose to play the video.

When third-party content is requested, the provider may receive technical information such as your IP address and browser information, subject to its own privacy policy.

The website may link to third-party websites, yacht listings, social-media platforms, travel providers, insurers, government resources, or other services.

Yacht Charter Agents does not control the privacy, security, accuracy, or practices of third parties. Their own policies apply when you interact with them.

We encourage you to review relevant third-party privacy notices before providing personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy as YCA’s services, technology, legal obligations, or information practices evolve.

The effective date at the top of the Policy will be revised when changes are made.

Material changes may also be communicated through the website or another appropriate method.

14. Contact Us

For questions, concerns, or privacy requests, contact:

Yacht Charter Agents LLC
Email: info@yachtcharteragents.com
Booking correspondence: bookings@yachtcharteragents.com
Website: yachtcharteragents.com